Last updated: 17th September 2020
This policy is updated from time to time. The latest version is published on this page.
If you have any questions about this policy, please email contact us.
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather
We may collect the following information:
- Contact information including email address and address
- Website usage data
- Company information
- IP Address
- Browser and operating system
- Other information pertaining to special offers and surveys
How we use this data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
- For our own internal records
- To improve the products and services we provide
- To contact you in response to a specific enquiry
- To customise the website for you
- To send you promotional emails about products, services, offers and other things we think might be relevant to you.
- To contact you via email for market research reasons.
Cookies and how we use them
What is a cookie?
A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
- Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
- Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
- Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
- Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
- To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
To learn more about cookies and how they are used, visit All About Cookies.
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.
Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside the screenjar.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
Children and students
Personal information we collect through Screenjar may be subject to the Children’s Online Privacy Protection Act (“COPPA”) and/or the Family Educational Rights and Privacy Act (“FERPA”).
COPPA requires that operators of websites and online services that collect the personal information of children under 13 years of age inform parents and legal guardians about their practices for collecting, using and disclosing such personal information and obtain verifiable consent from parents and legal guardians for doing so. We only collect personal information through the Screenjar from a child under 13 if that student’s school, school district or teacher has agreed to obtain parental consent for that child to use Screenjar and disclose personal information to us for purposes of providing Screenjar services, or we have directly obtained such parental consent.
FERPA protects personally identifiable information contained in students’ education records from unauthorized disclosure. Consistent with FERPA, we will only use education records, as defined under FERPA, for the purpose of providing agreed services to a school, school district or teacher. We will never share or sell FERPA-protected information, or use it for any other purposes, except as otherwise directed or permitted by the school, school district or teacher. If a parent or eligible student requests access to education records that are hosted on our servers, we will help facilitate such access.
Data Protection Officer
Under the regulation, ‘Screenjar’ does not require a Data Protection Officer however, our senior data controller and GDPR practitioner can be contacted on:
Email: [email protected]
The data we will process on your behalf include:
- Email address
- IP Address
Our Legal Basis for Processing your Personal Data
We will process your data securely under the following legal basis:
We require a name, email address, and IP address for secure identification and correspondence.
We require contact details to notify on your usage of the service
Legitimate interests pursued by us or third parties we use, are as follows:
Your contact details may be shared with some third parties who provide services that support the services we provide to you. These details are not shared furthermore.
Special Categories of Personal Data
We do not store any 'special' personal data such as driving license, passport, or national insurance number.
‘Screenjar’ will not pass on your data to third parties without first obtaining consent. The following third parties will receive your personal data for the following purposes as a part of processing activities:
DigitalOcean for hosting and back-ups - https://www.digitalocean.com/legal/privacy/
Sentry for error monitoring - https://sentry.io/privacy/
tawk.to for live chat - https://www.tawk.to/privacy-policy/
Google Analytics (for analytics) - https://policies.google.com/privacy?hl=en/
Fullstory (for analytics) - https://www.fullstory.com/legal/privacy/
‘Screenjar’ will process personal data for a maximum of 7 years to coincide with HMRC and accounting records.
Your Rights as a Data Subject
As a data subject, you will have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to judicial review: in the event that ‘Screenjar’ refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.
All of the above requests will be forwarded on should there be a third party involved in the processing of your personal data.
In line with a Subject Access Request Procedure and Subject Access Request Form, ‘Screenjar’ provide the appropriate ‘System Access Request’ from upon request.
Please send any initial complaints to: [email protected]
In the event that you wish to make a complaint about how your personal data is being processed by ‘Screenjar’ (or its third parties), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority which is the ICO (www.ico.org.uk). You can report a concern directly with the ICO, if ‘Screenjar’ fails to handle your complaint in an appropriate manner: https://ico.org.uk/concerns/
Specific Online Privacy Statement
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
‘Screenjar’ accepts any of the following forms of ID when information on your personal data is requested:
- Driving licence
- Another form for ID which leaves no doubt of the data owner